Alert, dispatch and manage resources, respond to security incidents and coordinate large-scale emergencies

Secapp is a SAAS service for critical communications and alerting that captures your attention in emergencies and daily operations. The application allows dispatching and responding to alerts using any device in a matter of seconds, whether there is a small group of nurses, doctors, or even the whole organization.

Secapp provides also tools for instant messaging and documentation to collect and share critical data in a secure environment. Secapp is easy to deploy in healthcare organizations of all sizes, from local hospitals or health centers to university hospitals and even national scale use.

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Save time

Automate filling work shifts and getting urgent human resources, do daily reporting by phone or consult via video e.g. between ambulance and personnel.

Be prepared

Use ready-made message templates and contact details to alert specialists based on their expertise. Create and maintain a control room and carry it in your pocket. Increase personnel safety with mobile buttons and dead man’s switch.

Alert and reach out

Alert and reach tens, hundreds, or even thousands of people in seconds.  A secure solution for everyday instant messaging – share text, images, and videos in chat. Save up to tens or hundreds of thousands of euros a year in SMS costs.

What is Secapp?

Secapp combines all commercial (app, SMS, automated calls, email) and authority communication (TETRA) channels into one solution, enabling broadcast mass notifications, alerts to individuals and teams, and collection and sharing of critical data.

The versatile and easy-to-use Secapp application has become popular system in hospitals and health care and proven its value in critical use. For instance, University Hospital of Kuopio, responsible of millions of patients every year, has commented Secapp to save even 90% of their physicians and nurses time which can used then for actual patient care.

Secapp is already widely used, for example, in Finland, Estonia, and the Middle East covering majority of the health care organizations in these regions. The user organizations consist of Emergency medical services (EMS), First Responders, Intensive care unit (ICU), Surgery Units, Hospital IT departments, Psychiatric wards, Control Rooms and Home Care to name a few.

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Use cases

  • Calling additional staff to work, filling extra shifts

  • Trauma

  • Stroke patient

  • Surgery team

  • Large scale or severe emergencies (burn patients, toxicity)
  • Fire and safety (fire, bomb threat, robbery, violent patient)
  • Infrastructure failure (communication networks, elevator, electricity, heating, water supply failures)
  • IT system failures
  • Information / instructions to physicians (e.g. COVID-19)

A specific case?

Book a demo with our expert and we can talk about your specific needs.

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Capture attention…

In everyday life

Secappin hyödyntäminen arjessa tämän toimialan vinkkelistä.

Better preparedness to cope with unexpected situations with ready-made message templates, contact details as well as the ability to alert specialist groups based on expertise.

Alert and reach tens, hundreds, or even thousands of people in seconds with mass messaging features (e.g. major disaster alerts). All recipients can respond to the alert (OK/NOK) and indicate whether they can participate in the situation or not.

A real-time situational awareness forms for the person who made the alert. Secapp shows which alerted persons are available and responding to the situation. The operation manager can share more information in the conversation with the entire group.

Secapp is used as an alert and call system for people in the following situations, for example: when a replacement employee is needed due to a sudden absence, for alerting people on duty, and for alerting ambulances, surgery units and teams.

Secapp dispatching significantly eases the workload of the personnel, as there is no need for heavy call and text operations. Secapp automatically handles the process from start to finish after the first message is sent. The dispatcher also has the opportunity to choose the most suitable employee (e.g. based on skills) for the shift to be filled.

Secapp chat allows text, pictures, videos, and files to be shared securely. The chat function is very convenient for everyday instant messaging as well as handling unexpected situations.

In addition, the video connection can be used to handle e.g. consultations and inspections or to transmit additional information remotely.

OneClick buttons and a dead man’s switch can increase the safety of personnel who are working alone. With the OneClick button, an alert can be made directly on the screen of one’s own phone with a single push of a button, and the dead man’s switch will automatically send an alert if the device does not detect movement for a specified time (e.g. 1 minute).

Secapp allows organizations also to collect and report critical information using digital mobile and web forms/checklists that can be sent out automatically to relevant personnel. Data can be exported as PDFs and Word files.

In the context of the Covid-19 pandemic, Secapp checklists are used daily to collect the number of patients, hospital beds, ICU capacity, protective gear, and available personnel nationwide. A combined report is then delivered to the Ministry of Health (MoH).

In crisis and emergencies

Secappin hyödyntäminen arjessa tämän toimialan vinkkelistä.

Ready-made message templates can be created by the customer in Secapp to prepare for various incidents, emergencies and unexpected situations.

Templates include e.g. persons and groups to be alerted, the priority of the situation, a description of the situation and instructions for action, as well as possible escalation chains. Individual contacts, competencies, skills, and alert groups are managed with Secapp’s tools.

Alert and reach tens, hundreds, or even thousands of people in seconds with mass messaging features (e.g. major disaster alerts). All recipients can respond to the alert (OK/NOK) and indicate whether they can participate in the situation or not.

A real-time situational awareness forms for the person who made the alert. Secapp shows which alerted persons are available and responding to the situation. The operation manager can share more information in the conversation with the entire group.

Save more time for actual working by using dispatching automation to take care of filling work shifts or getting urgent human resources – no more heavy calling or emailing needed to reach people!

A secure solution for communication in unexpected situations. Share text, images, and videos. Can be used e.g. video consultation from the scene of the accident.

Panic buttons and a dead man’s switch increase lone workers’ safety. With the panic button, an alert can be made directly on the screen of one’s own phone with a single push of a button, and the dead man’s switch will automatically send an alert if the device does not detect movement for a specified time (e.g. 1 minute).

Secapp records all events during an unexpected situation: alerted persons, responses, shared information, and decisions that have been made.

The platform allows users to collect and report critical information using digital mobile and web forms/checklists that can be sent out automatically to relevant personnel. Data can be exported as PDFs and Word files.

Easy to set up

Collect the users

Collect and decide the people who will start using Secapp. Let us know about them.

2-hour online training

We will invite the users to join the 2-hour online training with us.

You are set to go

But, we will not leave you alone. We will guide and teach you the best practices of how to get the best out of the Secapp.

References

The National Intensive Care Coordinating Office

“At eight o’clock in the morning, a situational awareness message is sent to the contact number of each Intensive Care Unit using the Secapp application.”

Read how Kuopio University Hospital coordinates the adequacy of intensive care capacity.

Mikkeli Central Hospital

“One of our nurses said that she had never fallen in love with any app but with Secapp she has.”

Watch a video to learn how Mikkeli Central Hospitals handles dispatching and alerting in large-scale accidents with Secapp.

Kuopion University Hospital

“Even just in the case of shift changes and overtime dispatching, we use it (Secaoo) dozens if not hundreds of times a day.”

Read more about how we help Kuopio University Hospital.

Seinäjoki Central Hospital

“Before Secapp the alerts could take 5-10 minutes. With Secapp it’s done in 30-60 seconds.”

Watch a video and learn how Seinäjoki Central Hospital alerts faster.

Let’s talk about how you could benefit from Secapp?

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