Secure and reliable communications, alerting, coordinating and reporting system for public administrations

Secure internal communication, combined with a reliable emergency alert and management system, is key to the safe and uninterrupted operations of public administrations. The Secapp application offers versatile tools for both daily and emergency critical communication.

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Save time

A secure solution for everyday instant messaging – share text, images, and videos.

Save more time for actual working by using dispatching automation to take care of filling work shifts or getting urgent human resources.

No more heavy calling or emailing needed to reach people!

Be prepared

Ready-made templates for various incidents and unexpected situations including segments to be alerted, the priority and a description of the situation and instructions what to do next.

Data management and an event log that can be exported as a report and be used in debriefing and improving the procedures in the future.

Anonymous reports for e.g. harassments and a Whistle Blowing -possibility.

Alert and reach out

Alert and reach tens, hundreds, or even thousands of people with mass messaging features in seconds, bypassing the phone’s silent settings, e.g. evacuation or threat alerts.

Use as an alert and dispatching system e.g. when there is a unexpected situation or a replacement employee is needed due to a sudden absence.

What is Secapp?

Currently, Secapp is used in public administration organizations (e.g. cities, municipalities, and government agencies) for example for crisis/unexpected situations’ communications, personnel and property safety, and emergency management. In addition, Secapp can be used to alert everyone in the organization with mass messages.

With Secapp, you ensure functional and secure communication connections, cope with unexpected situations, and improve personal and business security without making new equipment purchases.

Learn more about the product

Capture attention…

In everyday life and unexpected situations

Ready-made templates are created in Secapp for various disturbances and unexpected situations. Templates include e.g. persons and groups to be alerted, the priority of the situation, a description of the situation and instructions for action, as well as possible escalation chains. Individual contact information, qualifications, and alert groups (e.g., service, first aid, security) are managed with Secapp’s tools.

In the event of a fault or an unexpected situation, Secapp will issue a mass alert using ready-made alert templates. The alert is sent via multiple communication channels (e.g. mobile application, text message, robotic call) to all persons defined in the message template, regardless of whether the person has an older phone or a smartphone.

In the case of a high-priority alert, Secapp bypasses the phone’s silent settings on Android and iPhone phones. All recipients of the message can respond to the alert (OK/NOK) and indicate whether they can participate in the situation or not.

Besides permanent personnel, this feature is an excellent way to keep temporary employees informed and to monitor their daily work-

A real-time situational awareness forms for the person who made the alert. Secapp shows which alerted persons are available and responding to the situation. The operation manager can share more information in the conversation with the entire group.

Secapp is used as an alert and dispatching system e.g. when a replacement employee is needed for a work shift due to a sudden absence. Persons can also be alerted, for example, based on special skills (maintenance, IT, a specific driving license).

Secapp chat allows text, pictures, videos, and files to be shared securely. The chat function is very convenient for everyday instant messaging as well as handling unexpected situations. In addition, the video connection can be used to handle e.g. consultations and inspections or to transmit additional information remotely.

Panic buttons and a dead man’s switch increase lone workers’ safety. With the panic button, an alert can be made directly on the screen of one’s own phone with a single push of a button, and the dead man’s switch will automatically send an alert if the device does not detect movement for a specified time (e.g. 1 minute).

Secapp records all events during an unexpected situation: alerted persons, responses, shared information, and decisions that have been made. The event log can be exported as a report which can be used in debriefing and improving the procedures in the future.

  • Data management (e.g. equipment, configuration information, installations, maintenance, fault management)

Anonymous reports

  • Harassments
  • Failure reports
  • Unbiased treatment

Collect and report critical data with Secapp’s mobile checklists. The checklists allow any form to be digitalized to the customizable task- and checklists such as:

  • Routine safety and quality inspections
  • Collecting critical information
  • Giving step-by-step instructions and workflows in critical situations

Organizations with more than 50 employees will be obliged to set up suitable internal reporting channels. Whistleblowers should be able to submit reports either in writing via an online system, a mailbox or by post and/or orally via a telephone hotline or answering machine system. All personal data, both that of the whistleblower and any accused persons, must be handled in accordance with the GDPR.

Easy to set up

Collect the users

Collect and decide the people who will start using Secapp. Let us know about them.

2-hour online training

We will invite the users to join the 2-hour online training with us.

You are set to go

But, we will not leave you alone. We will guide and teach you the best practices of how to get the best out of the Secapp.

References

Citycon

“Now we can inform our personnel entering the Kista Galleria area automatically using geofencing and ready-made templates.”

Read more about how Citycon is improving its safety culture in its shopping centres.

The Finnish Air Rescue Society

“We use Secapp for alerting, coordinating and reporting.”

Watch a video on how Finnish Air Rescue Society uses Secapp for mobile coordinating and reporting.

Jokilaaksot Rescue Service Department

“The software brings plenty of benefits, most importantly dispatching and two-way communication, helping us to create situational awareness in real-time.”

Read more about how Secapp was used in the Kalajoki wildfire rescue operation.

Let’s talk about how you could benefit from Secapp?

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Benefits

  • Improving preparedness, information and personal security, as well as business continuity, taking into account information security aspects
  • Ensuring contingency group activities
  • Cooperation (city management, water supply, power plant)
  • A secure solution for everyday instant messaging – share text, images, and videos (chat)
  • Alert and reach tens, hundreds, or even thousands of people with mass messaging features in seconds (e.g., system failures, fires, evacuations)
  • Save up to tens or hundreds of thousands of euros a year in SMS costs
  • Reporting or inspections are handled mobile directly, for example from everyone’s work phone
  • Video connection, eg for teleworking and consulting
  • Set up and maintain a situation center with Secapp if necessary – go with you in your pocket!
  • Improve staff physical safety with mobile security buttons (panic button and dead man’s switch)
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