Public Administration

Secure and reliable communications, alerting, coordinating and reporting system for public administrations

Secure internal communication, combined with a reliable emergency alert and management system, is key to the safe and uninterrupted operations of public administrations. The Secapp application offers versatile tools for both daily and emergency critical communication.

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Save time

A secure solution for everyday instant messaging – share text, images, and videos.

Save more time for actual working by using dispatching automation to fill work shifts and get urgent human resources.

No more time-consuming calling or emailing needed to reach people!

Be prepared

Ready-made templates for various incidents and unexpected situations including the segments to be alerted, the priority level, a description of the situation, and instructions for what to do next.

Data management and an event log that can be exported as a report, and used in debriefing and improving the procedures in the future.

Anonymous reports for e.g. harassments and a Whistle Blowing -possibility.

Alert and reach out

Alert and reach tens, hundreds, or even thousands of people with mass messaging features in seconds, bypassing the phone’s silent settings, e.g. evacuation or threat alerts.

Use as an alert and dispatching system, for example, when there is a unexpected situation or a replacement employee is needed due to a sudden absence.

What is Secapp?

Secapp is used in public administration organizations (e.g. cities, municipalities, and government agencies), for example, for communicating in crises and unexpected situations, personnel and property safety, and emergency management. In addition, Secapp can be used to alert everyone in the organization with mass messages.

With Secapp, you ensure functional and secure communication connections, cope with unexpected situations, and improve personal and business security without making new equipment purchases.

Learn more about the product

Capture attention…

In everyday life and unexpected situations

Preparedness

Ready-made templates are created in Secapp for various disturbances and unexpected situations. Templates include e.g. people and groups to be alerted, the priority of the situation, a description of the situation, instructions for action, as well as possible escalation chains. Individual contact information, qualifications, and alert groups (e.g., service, first aid, security) are managed with Secapp’s tools.

2-way mass messaging

In the event of a fault or an unexpected situation, you can use Secapp to issue a mass alert using ready-made alert templates. The alert is sent via multiple communication channels (e.g. mobile application, text message, robotic call) to all people defined in the message template, regardless of whether the person has an older phone or a smartphone.

In the case of a high-priority alert, Secapp bypasses the phone’s silent settings on Android and iPhone phones. All recipients of the message can respond to the alert (OK/NOK) and indicate whether they can participate in the situation or not.

Besides permanent personnel, this feature is an excellent way to keep temporary employees informed and to monitor their daily work.

Real-time situational awareness

A real-time situational awareness forms for the person who made the alert. Secapp shows which alerted people are available and able to respond to the situation. The operation manager can share more information in the chat discussion with the entire group.

Alerting and dispatching

Secapp is used as an alert and dispatching system e.g. when a replacement employee is needed for a work shift due to a sudden absence. Persons can also be alerted, for example, based on special skills (maintenance, IT, a specific driving license).

Instant messaging

Share text, photos, videos, and files securely in the Secapp chat. The chat is convenient for everyday instant messaging, as well as handling unexpected situations. In addition, the video connection can be used to handle, for example, consultations and inspections or to transmit additional information remotely.

Personnel safety

OneClick buttons and the dead man’s switch increase lone worker safety. With the OneClick button, you can send an alert from the screen of your own phone with a single push of a button. The dead man’s switch will automatically send an alert if the device does not detect movement within a specified time (e.g. 1 minute).

Monitoring and reporting

Secapp records all events during an unexpected situation: alerted people, responses, shared information, and decisions that have been made. The event log can be exported as a report which can be used in debriefing and improving the procedures in the future.

Data management (e.g. equipment, configuration information, installations, maintenance, fault management)

Anonymous reports

Harassment reports
Failure reports
Unbiased treatment

Mobile checklists

Collect and report critical data with Secapp’s mobile checklists. The checklists allow any form to be digitized to the customizable task and checklists such as:

Routine safety and quality inspections
Collecting critical information
Giving step-by-step instructions and workflows in critical situations

EU Whistleblowing Directive

Organizations with more than 50 employees will be obliged to set up suitable internal reporting channels. Whistleblowers should be able to submit reports either in writing via an online system, a mailbox or by post and/or orally via a telephone hotline or answering machine system. All personal data, both that of the whistleblower and any accused people, must be handled in accordance with the GDPR.

Easy to set up

Choose the users

Let us know who will start using Secapp. We will add them and their details to the platform.

2-hour online training

We will provide a 2-hour online training session for your staff.

You are set to go

We will support, guide and teach you the best practices of how to get the best out of Secapp.

References

Citycon

“Now we can inform our personnel entering the Kista Galleria area automatically using geofencing and ready-made templates.”

Read more about how Citycon is improving its safety culture in its shopping centres.

The Finnish Air Rescue Society

“We use Secapp for alerting, coordinating and reporting.”

Watch a video on how Finnish Air Rescue Society uses Secapp for mobile coordinating and reporting.

Jokilaaksot Rescue Service Department

“The software brings plenty of benefits, most importantly dispatching and two-way communication, helping us to create situational awareness in real-time.”

Read more about how Secapp was used in the Kalajoki wildfire rescue operation.

Let’s talk about how you could benefit from Secapp?