Prepare for and manage incidents

With Secapp, you can ensure reliable and secure communications, manage incidents, and improve both operational and personnel safety without the need to invest in extra devices. Secapp helps you prepare for incidents, but it’s also suitable for everyday use, such as internal communications, instant messaging and reporting.

Secapp helps you ensure that important communications don’t get lost in the breakroom small talk and that an electronic control center is always available when you need it. Whether it’s a critical situation or a safety exercise, Secapp provides you with an automatic log of the situation.

Save time

We help you reach the right people up to 90% faster than with traditional communication methods.

Be prepared

Secapp helps you prepare for incidents such as fires, gas or chemical leaks, workplace accidents, safety exceptions, traffic accidents, or reputation crises. 

Alert and reach out

You’re prepared to communicate immediately, reach targeted recipients and form a view of the real-time situation within seconds.

What is Secapp?

Secapp is a critical communications service that combines a communications channel and situational management center into one highly secure system. Inform, alert personnel or specialist teams, collect and disseminate information. Keep stakeholders up-to-date via chat and video connections.

Secapp is focused on the reliable delivery of messages, information security, and targeting and sending critical information to the right people within seconds – whether there is one recipient or thousands of them. 

Secapp facilitates management, especially within organizations with various locations or when work is done remotely. Its features can be adjusted for organizational requirements. 

Capture attention…

In everyday life & in crisis and emergencies

Ready-made templates are created in Secapp for various disturbances and unexpected situations. Templates include e.g. people and groups to be alerted, the priority of the situation, a description of the situation, instructions for action, as well as possible escalation chains. Individual contact information, qualifications, and alert groups (e.g. fire service, first aid, security) are managed with Secapp’s tools.

  • Preparing for fires, gas leaks or chemical spills, traffic accidents, workplace accidents or reputation chrises. 
  • Alerting stakeholders (service, personnel, first aid or responsible authorities)

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In emergencies, there are often challenges in communicating with personnel caused by overloaded telephone connections, and difficulties in reaching people. Calling people individually is time-consuming and slow. With Secapp, everyone is kept aware of the situation, communications can be directed to the correct channel, and phone lines are free.

Secapp facilitates situational management, providing a real-time view of who is available to help in the situation, and what is the situation of each individual message recipient. You can see the responses given by each recipient along with possible further information. The operation manager can also inform personnel via the chat discussion or video connection.

Secapp records all events during an unexpected situation: alerted people, responses, shared information, and decisions that have been made. The event log can be exported as a report which can be used in debriefing and improving the procedures in the future.

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OneClick buttons and the dead man’s switch increase lone worker safety. With the OneClick button, you can send an alert from the screen of your own phone with a single push of a button, and the dead man’s switch will automatically send an alert if the device does not detect movement within a specified time (e.g. 1 minute).

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In the event of a fault or an unexpected situation, you can send a Secapp mass alert using ready-made alert templates. The alert is sent via multiple communication channels (e.g. mobile application, text message, robotic call) to all people defined in the message template, regardless of whether the person has an older phone or a smartphone.

In the case of a high-priority alert, Secapp bypasses the phone’s silent settings on Android and iPhone phones. All recipients of the message can respond to the alert (OK/NOK) and indicate whether they can participate in the situation or not.

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Share text, photos, videos and files securely in the Secapp chat. The chat is convenient for everyday instant messaging, as well as for handling unexpected situations. In addition, the video connection can be used to handle, for example, consultations and inspections or to transmit additional information remotely.

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Save working time by using dispatching automation to fill work shifts or get urgent human resources. Alerts can also target specific personnel based on required expertise (service, IT, specific driving license type).

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Using Secapp’s reporting features, all work instructions and files are easily available on everyone’s mobile devices. Users can document and manage premise, site and equipment details, track fault management, manage transportation equipment checks, operations and exception reports, as well as keep up with maintenance logs.

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References

Komatsu Forest

Komatsu Forest recommends Secapp to all companies whose employees work alone in the field.

Learn how Komatsu forest ensure their lone worker’s safety with Secapp.

Port of Helsinki

One important aspect of being prepared is practice and system testing, so that any potential problems and procedures can be improved beforehand.

Read more about an extensive safety exercise The Port of Helsinki organized.

The Radiation and Nuclear Safety Authority (STUK)

“Secapp is overall a good solution for organizations that may have a need to alert and summon staff suddenly”

Read more about how information exchange will now be ensured between STUK and its collaborators during all situations.

Let’s talk about how you could benefit from Secapp?

Benefits

  • Improved preparedness and reaction capability in the event of exceptional situations or security threats
  • Alert and reach tens, hundreds, or even thousands of people with mass messaging features in seconds (e.g. evacuation or accident alerts)
  • Save up to tens or hundreds of thousands of euros a year in SMS costs
  • Restore operations faster after exceptions and save on costs incurred
  • Improve personnel physical safety with mobile security buttons (panic button and dead man’s switch)
  • Set up and maintain a control center with Secapp – carry it in your pocket!
  • Easily communicate with and alert partners and stakeholders
  • Centralized documentation (all information in one place, not scattered across folders and files)
  • A secure solution for everyday instant messaging – in a GDPR compliant way