Communication, alerting and management system for security professionals

The versatile and easy-to-use Secapp application is a beneficial system used by many security companies already, where it is used on a daily basis for security alerts, security checks, dispatching, stakeholder notifications, and crisis communications.

Security companies using Secapp can also offer the system for their own customers. Currently, security companies provide Secapp, for instance, for shopping centers for store security, travel security and risk management.

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Save time

Alert and reach tens, hundreds, or even thousands of people with mass messaging features in seconds. In the case of a high-priority alert, Secapp bypasses the phone’s silent settings on Android and iPhone phones.

A secure chat solution for everyday instant messaging – share text, images and videos.

Be prepared

Improved emergency preparedness with ready-made templates and contact information. With Secapp, you can also practice scenarios and increase preparedness!

Using the Secapp mobile application, everyone can handle reporting and inspections directly from their work phones.

Set up and maintain your control center in Secapp – and carry it in your pocket!

Alert and reach out

Use as an alert and dispatching system e.g. when there is a unexpected situation or a replacement employee is needed due to a sudden absence.

Locate individuals and units and co-operate with authorities via Secapp’s own secure chat or video consultation.

Improve personnel physical safety with OneClick mobile security buttons.

What is Secapp?

Secapp is an excellent tool for organizations working in the field of risk management. For example, ready-made instructions (evacuation, fire, injuries, violent behavior, bomb threats, etc.) can be created into the system. The instructions give immediate guidance about who will be alerted, what’s the priority of the situation, and what kind of decisions must be made and collected.

In addition, the application’s lone worker features (OneClick buttons and dead man’s switch) improve the safety of those working alone (e.g. receptionists, janitors, guards).

With Secapp, you ensure functional and secure communication connections, cope with unexpected situations, and improve both personal and business security without the need to make new device investments.

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Capture attention…

In everyday life and unexpected situations

Ready-made templates are created in Secapp for various disturbances and unexpected situations. Templates include e.g. people and groups to be alerted, the priority of the situation, a description of the situation and instructions for action, as well as possible escalation chains. Individual contact information, qualifications, and alert groups (e.g., service, first aid, security) are managed with Secapp’s tools.

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In the event of a fault or an unexpected situation, you can use Secapp to issue a mass alert using ready-made alert templates. The alert is sent via multiple communication channels (e.g. mobile application, text message, robotic call) to all people defined in the message template, regardless of whether the person has an older phone or a smartphone.

In the case of a high-priority alert, Secapp bypasses the phone’s silent settings on Android and iPhone phones. All recipients of the message can respond to the alert (OK/NOK) and indicate whether they can participate in the situation or not.

Besides permanent personnel, this feature is an excellent way to keep temporary employees informed and to monitor their daily work.

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A real-time situational awareness forms for the person who made the alert. Secapp shows which alerted people are available and responding to the situation. The operation manager can share more information in the chat discussion with the entire group.

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Secapp is used as an alert and dispatching system e.g. when a replacement employee is needed for a work shift due to a sudden absence. Persons can also be alerted, for example, based on special skills (maintenance, IT, a specific driving license).

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Share text, photos, videos and files securely in the Secapp chat. The chat is convenient for everyday instant messaging, as well as handling unexpected situations. In addition, the video connection can be used to handle, for example, consultations and inspections or to transmit additional information remotely.

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OneClick buttons and the dead man’s switch increase lone worker safety. With the OneClick button, you can send an alert from the screen of your own phone with a single push of a button. The dead man’s switch will automatically send an alert if the device does not detect movement within a specified time (e.g. 1 minute).

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Secapp records all events during an unexpected situation: alerted people, responses, shared information, and decisions that have been made. The event log can be exported as a report which can be used in debriefing and improving the procedures in the future.

  • Data management (e.g. equipment, configuration information, installations, maintenance, fault management)

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Collect and report critical data with Secapp’s mobile checklists. The checklists allow any form to be digitized to the customizable task and checklists such as:

  • Routine safety and quality inspections
  • Collecting critical information
  • Giving step-by-step instructions and workflows in critical situations

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With Secapp, you can target communications and alerting to specific locations using the geofencing feature. By determining a location on Secapp, the system can send both manual and automated messages and alerts to those who in the determined area, to those arriving there, and to those leaving the area. Messages can include, for example, instructions for how to move in the area, who to contact when arriving, or being prepared for exceptional arrangements.

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Easy to set up

Choose the users

Let us know who will start using Secapp. We will add them and their details to the platform.

2-hour online training

We will provide a 2-hour online training session for your staff.

You are set to go

We will support, guide and teach you the best practices of how to get the best out of Secapp.

References

Citycon

“Now we can inform our personnel entering the Kista Galleria area automatically using geofencing and ready-made templates.”

Read more about how Citycon is improving its safety culture in its shopping centres.

The Finnish Air Rescue Society

“We use Secapp for alerting, coordinating and reporting.”

Watch a video on how Finnish Air Rescue Society uses Secapp for mobile coordinating and reporting.

Jokilaaksot Rescue Service Department

“The software brings plenty of benefits, most importantly dispatching and two-way communication, helping us to create situational awareness in real-time.”

Read more about how Secapp was used in the Kalajoki wildfire rescue operation.

Let’s talk about how you could benefit from Secapp?

Book a demo

Benefits

  • Improved emergency preparedness with ready-made templates and contact information. With Secapp, you can also practice scenarios and increase preparedness!
  • Secure solution for everyday instant messaging – share text, images and videos (chat)
  • Alert and reach tens, hundreds, or even thousands of people with mass messaging features in seconds (e.g. evacuation, theft, or intruder alerts)
  • Save up to tens or hundreds of thousands of euros a year in SMS costs
  • Reporting and inspections are handled mobile directly, for example from everyone’s own work phone
  • Video connection e.g. for remote working and consulting
  • Set up and maintain a control center with Secapp – carry it in your pocket!
  • Improve personnel physical safety with mobile security buttons (panic button and dead man’s switch)
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