Reach, Alert, Coordinate and Report – in the Field or at the Office

The Secapp application is ideal for construction companies, mobile network companies, and property maintenance operators, for example. With Secapp, you alert personnel quickly and easily to tasks such as maintenance, repair, inspection, or installation.

Reporting and documenting, what has been done and by whom, are handled directly via the employee’s own smart device. The application’s checklist can be used to collect and report data and info from the field and combined into comprehensive reports (e.g. Word, PDF) which show all collected data in one place.

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Save time

A secure solution for everyday instant messaging – share text, images, and videos.

Save more time for actual working by using dispatching automation to take care of filling work shifts or getting urgent human resources – no more heavy calling or emailing needed to reach people!

Be prepared

Ready-made templates for various incidents and unexpected situations including segments to be alerted, the priority and a description of the situation and instructions what to do next.

Set up and maintain your control center in Secapp – and carry it in your pocket!

Alert and reach out

Alert people to on-call work and report directly from the field and compiled in one place to the supervisor.

Alert and reach tens, hundreds, or even thousands of people with mass messaging features in seconds. In the case of a high-priority alert, Secapp bypasses the phone’s silent settings on Android and iPhone phones.

What is Secapp?

In addition, Secapp can be used to prepare for critical situations and alert all persons in the organization with mass messages. Secapp’s features make it easier to organize even when there are several locations or work is done remotely. With Secapp, you ensure functional and secure communication connections, cope with unexpected situations and improve both personal and business security without the need to make new equipment purchases. Secapp’s personal safety features, in turn, bring more security to lone workers.

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Capture attention…

In everyday life and unexpected situations

Ready-made templates are created in Secapp for various disturbances and unexpected situations. Templates include e.g. persons and groups to be alerted, the priority of the situation, a description of the situation and instructions for action, as well as possible escalation chains. Individual contact information, qualifications, and alert groups (e.g., service, first aid, security) are managed with Secapp’s tools.

In the event of a fault or an unexpected situation, Secapp will issue a mass alert using ready-made alert templates. The alert is sent via multiple communication channels (e.g. mobile application, text message, robotic call) to all persons defined in the message template, regardless of whether the person has an older phone or a smartphone.

In the case of a high-priority alert, Secapp bypasses the phone’s silent settings on Android and iPhone phones. All recipients of the message can respond to the alert (OK/NOK) and indicate whether they can participate in the situation or not.

Besides permanent personnel, this feature is an excellent way to keep temporary employees informed and to monitor their daily work-

A real-time situational awareness forms for the person who made the alert. Secapp shows which alerted persons are available and responding to the situation. The operation manager can share more information in the conversation with the entire group.

Secapp is used as an alert and dispatching system e.g. when a replacement employee is needed for a work shift due to a sudden absence. Persons can also be alerted, for example, based on special skills (maintenance, IT, a specific driving license).

Secapp chat allows text, pictures, videos, and files to be shared securely. The chat function is very convenient for everyday instant messaging as well as handling unexpected situations. In addition, the video connection can be used to handle e.g. consultations and inspections or to transmit additional information remotely.

Panic buttons and a dead man’s switch increase lone workers’ safety. With the panic button, an alert can be made directly on the screen of one’s own phone with a single push of a button, and the dead man’s switch will automatically send an alert if the device does not detect movement for a specified time (e.g. 1 minute).

Secapp records all events during an unexpected situation: alerted persons, responses, shared information, and decisions that have been made. The event log can be exported as a report which can be used in debriefing and improving the procedures in the future.

  • Data management (e.g. equipment, configuration information, installations, maintenance, fault management)

Collect and report critical data with Secapp’s mobile checklists. The checklists allow any form to be digitalized to the customizable task- and checklists such as:

  • Routine safety and quality inspections
  • Collecting critical information
  • Giving step-by-step instructions and workflows in critical situations

Secapp allows to target communications and alerting to specific locations using its geofencing feature. By determining a location on Secapp, the system can be used to send both manually and automatically messages and alerts to those who are already in the determined area, to those arriving at it, and to those leaving it. Messages can include e.g. instructions on how to move in the area, who to contact when arriving or to be prepared for exceptional arrangements.

Easy to set up

Collect the users

Collect and decide the people who will start using Secapp. Let us know about them.

2-hour online training

We will invite the users to join the 2-hour online training with us.

You are set to go

But, we will not leave you alone. We will guide and teach you the best practices of how to get the best out of the Secapp.

References

Citycon

“Now we can inform our personnel entering the Kista Galleria area automatically using geofencing and ready-made templates.”

Read more about how Citycon is improving its safety culture in its shopping centres.

The Finnish Air Rescue Society

“We use Secapp for alerting, coordinating and reporting.”

Watch a video on how Finnish Air Rescue Society uses Secapp for mobile coordinating and reporting.

Jokilaaksot Rescue Service Department

“The software brings plenty of benefits, most importantly dispatching and two-way communication, helping us to create situational awareness in real-time.”

Read more about how Secapp was used in the Kalajoki wildfire rescue operation.

Let’s talk about how you could benefit from Secapp?

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Benefits

  • Alerting people to on-call work
  • On call work reporting directly from the field and compiled in one place for the supervisor
  • Secapp maintains complete historical data – you can check what was done and when
  • Facilitating management based on the mobile work collection and invoices
  • Video connection: an employee in the field can consult a colleague in the office and receive additional instructions directly
  • Fast reporting and billing when the job is done
  • Secure chat for everyday instant messaging – share text, images, and videos
  • Alert and reach tens, hundreds, or even thousands of people with mass messaging features in seconds (e.g. evacuation or accident alerts)
  • Save up to tens or hundreds of thousands of euros a year in SMS costs
  • Set up and maintain a situation center with Secapp if necessary – it goes with you in your pocket
  • Improve staff physical safety with mobile security buttons (panic button and dead man’s switch)
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