Through Secapp, the whole personnel or a limited group of recipients can be reached quickly
Perikangas believes that Secapp is suitable for organizations with, for example, multiple locations and nationwide operations. In his opinion, the system adapts to a variety of needs, such as communicating with large organizations’ personnel, for the use of traveling personnel, alerting individuals, and forming a shared situational picture.
Secapp functions well in site-specific communication, where recipients can be targeted based on their location or target group. Messages reach those who need the information, and others are not burdened with it. When necessary, the entire personnel can be reached quickly and reliably, which Perikangas sees as one of the best aspects of using Secapp.
Secapp also provides added confidence to daily operations, even though it is not used as the primary internal communication system at the Tax Administration. In case of a possible system failure, it serves as a quickly accessible aid for communication, as a discussion channel or platform for video conferencing.
Secapp also supports preparedness measures and training. Depending on the scenario, the training can include, for example, a technical disruption or a water damage, says Perikangas. He also highlights a current example related to the energy crisis.
-During this past winter, power outages and preparing for them have also been discussed here at the Tax Administration. Plans have been made for how Secapp will be used to inform personnel and distribute instructions in case of an actual situation. Secapp supports well-targeted communication in situations like that.