Published On: 05.03.2025Last Updated: 15.10.2025Categories: Tips

The following table compares the functionality of some of the most commonly used communication, alert, and documentation solutions with Secapp. The comparison includes methods and systems previously used by customers who have transitioned to Secapp.

Comparison aspect Secapp
Cost of sending messagesFree in-app (included in subscription)
Supports mass messaging / reaching large groupsYes
Supports multiple communication channels (reach regardless of device)App, SMS, TETRA, email, robocalls, desktop/web
Suitable for critical, delay-free communicationYes
Can override phone silent modeYes (app & TETRA)
Ability to verify the message reaches the right personYes (user management, targeting, multichannel, quick ACKs)
Structured response summariesYes (quick OK/NOK acknowledgements)
Message automation (e.g., auto-replies based on recipients’ answers)Yes
Targeting by skills / group / location / statusYes
Message template management (who to notify and how)Yes
Supports attachments (images, video, audio, etc.)Yes
Supports structured checklists / formsYes
Supports target and asset documentationYes
Access control / restricted to your own personnelYes (centralised access control)
Centralised content management (e.g., delete centrally)Yes
Integration for automated contact managementYes (AD & API-based)
Encrypted communicationSSL/TLS traffic (+ support for AES-256)
Device management (e.g., revoke a lost device)Yes
Enforce device security before use (e.g., screen lock, encryption)Yes
Audit logs & GDPR compliance (e.g., ability to compile what data exists)Yes
Data stored in Finland (secure data centres)Yes
Backups and restore optionsYes
Dependence on phone numbers / contact detailsNo (works without phone numbers)
Data monetisation (ads / data)No
Data ownership & useCustomer owns the data
Does the app collect/transfer the phone’s address book to provider’s servers? No (Secapp is not dependent on phone numbers/contacts)
Adds numbers to the device’s local address book No (kept in Secapp; offline directory in app)
Lawful interception / authority accessContractual, EU legislation applies

Our experts are happy to tell you more about Secapp and its features!

The following table compares the functionality of some of the most commonly used communication, alert, and documentation solutions with Secapp. The comparison includes methods and systems previously used by customers who have transitioned to Secapp.

Comparison aspect Secapp SMS WhatsApp Signal Telegram Call chains Teams
Cost of sending messagesFree in-app (included in subscription)Each message costsFreeFreeFree (basic use)Each call costsFree as part of Microsoft 365
Supports mass messaging / reaching large groupsYesYes (prone to delays)Yes (limited group size)Yes (limited group size)YesNoYes (limited group size)
Supports multiple communication channels (reach regardless of device)App, SMS, TETRA, email, robocalls, desktop/webNoNo (app & web only)No (app & desktop)No (app/desktop & bots)NoApp, email
Suitable for critical, delay-free communicationYesNoNoNoNoNoNo
Can override phone silent modeYes (app & TETRA)NoNoNoNoNoNo
Ability to verify the message reaches the right personYes (user management, targeting, multichannel, quick ACKs)NoNo (recipient’s phone number only)NoNoYesUser management & read receipts in chat
Structured response summariesYes (quick OK/NOK acknowledgements)NoPossible via PollsPossible via PollsPossible via PollsNoNot natively
Message automation (e.g., auto-replies based on recipients’ answers)YesNo (typically)Not nativelyNot nativelyNot nativelyNoNot natively
Targeting by skills / group / location / statusYesNoOnly manually created groupsOnly manually created groupsOnly manual groups/botsNoGroup-based only
Message template management (who to notify and how)YesNoNoNoNoNoNo
Supports attachments (images, video, audio, etc.)YesNoYesYesYesNoYes
Supports structured checklists / formsYesNoNoNoNoNoNot natively (possible with Forms integration)
Supports target and asset documentationYesNoNoNoNoNoNot natively (integration possible)
Access control / restricted to your own personnelYes (centralised access control)NoNoNoNoNoYes
Centralised content management (e.g., delete centrally)YesNoNoNoYes, limited (in groups)NoNot natively
Integration for automated contact managementYes (AD & API-based)NoNoNoNoNoYes
Encrypted communicationSSL/TLS traffic (+ support for AES-256)NoYesYesYesN/AYes
Device management (e.g., revoke a lost device)YesNoNoNo central controlNo central controlNoPossible via Intune
Enforce device security before use (e.g., screen lock, encryption)YesNoNoNoNoNoPossible via Intune
Audit logs & GDPR compliance (e.g., ability to compile what data exists)YesNoNoNoNoNoPossible
Data stored in Finland (secure data centres)YesYesNoNoNoIf Finnish operatorAvailable for a fee
Backups and restore optionsYesNoNoNoNoNoTrash & retention policy only
Dependence on phone numbers / contact detailsNo (works without phone numbers)YesYesYesOften number (username possible)YesNo
Data monetisation (ads / data)NoNoYes (ads & data)NoYesNoNo
Data ownership & useCustomer owns the dataMessaging provider/operator managesMeta Platforms ecosystem utilisesUser owns content, company owns metadataUser owns content, company owns metadataOperator owns metadataCustomer owns & controls data (tenant)
Does the app collect/transfer the phone’s address book to provider’s servers? No (Secapp is not dependent on phone numbers/contacts) No (SMS protocol does not require uploads) Yes (contact upload; regular sync) No Yes (syncs contacts; removable in settings) No Possible (user-selectable contact sync to Microsoft cloud)
Adds numbers to the device’s local address book No (kept in Secapp; offline directory in app) No (unless user saves manually) No (unless user saves) No (unless user saves) No by default (user can “Add to contacts”) No Yes (optional “Sync/Save contacts”)
Lawful interception / authority accessContractual, EU legislation appliesYes (operator obligations)Contractual (EU/US law)Contractual (EU/US law)Minimum data on lawful orderYes (operator obligations)Contractual (depends on data-centre location)

Our experts are happy to tell you more about Secapp and its features!

The following table compares the functionality of some of the most commonly used communication, alert, and documentation solutions with Secapp. The comparison includes methods and systems previously used by customers who have transitioned to Secapp.

Comparison aspect Secapp
Cost of sending messagesFree in-app (included in subscription)
Supports mass messaging / reaching large groupsYes
Supports multiple communication channels (reach regardless of device)App, SMS, TETRA, email, robocalls, desktop/web
Suitable for critical, delay-free communicationYes
Can override phone silent modeYes (app & TETRA)
Ability to verify the message reaches the right personYes (user management, targeting, multichannel, quick ACKs)
Structured response summariesYes (quick OK/NOK acknowledgements)
Message automation (e.g., auto-replies based on recipients’ answers)Yes
Targeting by skills / group / location / statusYes
Message template management (who to notify and how)Yes
Supports attachments (images, video, audio, etc.)Yes
Supports structured checklists / formsYes
Supports target and asset documentationYes
Access control / restricted to your own personnelYes (centralised access control)
Centralised content management (e.g., delete centrally)Yes
Integration for automated contact managementYes (AD & API-based)
Encrypted communicationSSL/TLS traffic (+ support for AES-256)
Device management (e.g., revoke a lost device)Yes
Enforce device security before use (e.g., screen lock, encryption)Yes
Audit logs & GDPR compliance (e.g., ability to compile what data exists)Yes
Data stored in Finland (secure data centres)Yes
Backups and restore optionsYes
Dependence on phone numbers / contact detailsNo (works without phone numbers)
Data monetisation (ads / data)No
Data ownership & useCustomer owns the data
Does the app collect/transfer the phone’s address book to provider’s servers? No (Secapp is not dependent on phone numbers/contacts)
Adds numbers to the device’s local address book No (kept in Secapp; offline directory in app)
Lawful interception / authority accessContractual, EU legislation applies

Our experts are happy to tell you more about Secapp and its features!

The following table compares the functionality of some of the most commonly used communication, alert, and documentation solutions with Secapp. The comparison includes methods and systems previously used by customers who have transitioned to Secapp.

Comparison aspect Secapp SMS WhatsApp Signal Telegram Call chains Teams
Cost of sending messagesFree in-app (included in subscription)Each message costsFreeFreeFree (basic use)Each call costsFree as part of Microsoft 365
Supports mass messaging / reaching large groupsYesYes (prone to delays)Yes (limited group size)Yes (limited group size)YesNoYes (limited group size)
Supports multiple communication channels (reach regardless of device)App, SMS, TETRA, email, robocalls, desktop/webNoNo (app & web only)No (app & desktop)No (app/desktop & bots)NoApp, email
Suitable for critical, delay-free communicationYesNoNoNoNoNoNo
Can override phone silent modeYes (app & TETRA)NoNoNoNoNoNo
Ability to verify the message reaches the right personYes (user management, targeting, multichannel, quick ACKs)NoNo (recipient’s phone number only)NoNoYesUser management & read receipts in chat
Structured response summariesYes (quick OK/NOK acknowledgements)NoPossible via PollsPossible via PollsPossible via PollsNoNot natively
Message automation (e.g., auto-replies based on recipients’ answers)YesNo (typically)Not nativelyNot nativelyNot nativelyNoNot natively
Targeting by skills / group / location / statusYesNoOnly manually created groupsOnly manually created groupsOnly manual groups/botsNoGroup-based only
Message template management (who to notify and how)YesNoNoNoNoNoNo
Supports attachments (images, video, audio, etc.)YesNoYesYesYesNoYes
Supports structured checklists / formsYesNoNoNoNoNoNot natively (possible with Forms integration)
Supports target and asset documentationYesNoNoNoNoNoNot natively (integration possible)
Access control / restricted to your own personnelYes (centralised access control)NoNoNoNoNoYes
Centralised content management (e.g., delete centrally)YesNoNoNoYes, limited (in groups)NoNot natively
Integration for automated contact managementYes (AD & API-based)NoNoNoNoNoYes
Encrypted communicationSSL/TLS traffic (+ support for AES-256)NoYesYesYesN/AYes
Device management (e.g., revoke a lost device)YesNoNoNo central controlNo central controlNoPossible via Intune
Enforce device security before use (e.g., screen lock, encryption)YesNoNoNoNoNoPossible via Intune
Audit logs & GDPR compliance (e.g., ability to compile what data exists)YesNoNoNoNoNoPossible
Data stored in Finland (secure data centres)YesYesNoNoNoIf Finnish operatorAvailable for a fee
Backups and restore optionsYesNoNoNoNoNoTrash & retention policy only
Dependence on phone numbers / contact detailsNo (works without phone numbers)YesYesYesOften number (username possible)YesNo
Data monetisation (ads / data)NoNoYes (ads & data)NoYesNoNo
Data ownership & useCustomer owns the dataMessaging provider/operator managesMeta Platforms ecosystem utilisesUser owns content, company owns metadataUser owns content, company owns metadataOperator owns metadataCustomer owns & controls data (tenant)
Does the app collect/transfer the phone’s address book to provider’s servers? No (Secapp is not dependent on phone numbers/contacts) No (SMS protocol does not require uploads) Yes (contact upload; regular sync) No Yes (syncs contacts; removable in settings) No Possible (user-selectable contact sync to Microsoft cloud)
Adds numbers to the device’s local address book No (kept in Secapp; offline directory in app) No (unless user saves manually) No (unless user saves) No (unless user saves) No by default (user can “Add to contacts”) No Yes (optional “Sync/Save contacts”)
Lawful interception / authority accessContractual, EU legislation appliesYes (operator obligations)Contractual (EU/US law)Contractual (EU/US law)Minimum data on lawful orderYes (operator obligations)Contractual (depends on data-centre location)

Our experts are happy to tell you more about Secapp and its features!