Did you know, that your organization can now take a new step toward a safer work environment, as Secapp has introduced the ability to use automated emails for alerts in situations such as fires, chemical leakages, or personnel symptoms.

Basically, any sensor or device capable of sending e-mails can be connected to the Secapp system. The e-mails end up in pre-configurated mailbox which is scanned by Secapp. If Secapp finds a predefined rule in the messages (e.g. the word “fire”), the system searches for a predefined alert message template and also sends it to predefined recipients.

By using Secapp’s Email-to-alert it is possible to reduce the alerting delays as the alerting chain works automatically.

In this article:

  • Overview
  • Settings
  • Example 1: Fire Alarm
  • Example 2: Chemical leakage
  • Example 3: Thermal Camera

Overview

1. The sensor or device used by an organization sends an email to a configurated emailbox (e.g. fire.alerts@company.com).
2. Secapp scans the configurated emailbox to find any predefined rules from the message and to make the alert.
3. Secapp finds a rule (can be a defined sender or a keyword) which in this case is “smoke” and makes an automatic alert.


Settings

Configure the emailbox

  • Configure an emailbox (e.g. fire.alerts@company.com).
  • This mailbox receives the incoming email alerts from the senders (can be humans or devices which can send email).
  • Please note that the mailbox is not provided by Secapp but by the customer or 3rd party.

Allow Secapp to read the emailbox

  • Allow Secapp to read (i.e. provide the username + password) the mailbox so it can scan the incoming emails.
  • Supported protocols for retrieving alerts to Secapp are IMAP (preferred) and POP3.

Configure alert rules

  • Configure the alert rules i.e. which emails trigger which alert template.
  • You can create rules based on sender email addresses, for example:
    • head.of.security@company.com
    • supervisor@agency.com
    • guard@securitycompany.com
  • Or keywords that are part of the email body or title.
    • Fire, Smoke, Fever, Ammonia, #007, #911


Example 1: Fire Alarm

1. A fire alarm or for example the Head of Security detects smoke at a factory
2. The alarm or/and the Head of Security sends an email to fire.alerts@company.com
3. Secapp reads the email
4. Secapp regocnizes word “fire” from the email
5. Secapp sends the correct alert template to correct responders, in this case to the factory’s own fire fighting unit


Example 2: Chemical leakage

1. A detector, sensor or for example the Head of Security detects a chemical leakage at a laboratory
2. The detector, sensor or the Head of Security sends an email to chemical.leakage@company.com
3. Secapp reads the email
4. Secapp regocnizes word “leakage” from the email
5. Secapp sends the correct alert template to correct responders, in this case to the factory’s own chemical control unit


Example 3: Thermal Camera

1. Thermal Camera detects fever from a person’s forehead
2. The camera sends an email to thermal.alerts@company.com
3. Secapp reads the email
4. Secapp regocnizes word “fever” from the email
5. Secapp sends the correct alert template to correct responders, in this case to the organisation’s healtcare partner


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